- Posted by Roger Catchpole
- On November 11, 2020
We are pleased to announce that we will be recommencing visits to all of our homes from Monday 16 November, in accordance with the advice set out in the government’s latest guidance on ‘Visiting arrangements in care homes for the period of national restrictions’ (https://www.gov.uk/government/publications/visiting-care-homes-during-coronavirus/update-on-policies-for-visiting-arrangements-in-care-homes ).
We have been able to fully review the new guidance that has come out, and have a revised visiting policy, protocols and risk assessments to support safe visiting at our homes.
The arrangements will broadly be as follows (please note, there may be some differences at each home, due to every home being a unique environment, and home management teams will be able to advise you):
- There will be a designated ‘safe visiting space’ at each home, which will either be by way of a visiting ‘pod’ or substantial protective screens between visitors and residents.
- Where required for communication, microphone sets will be provided.
- Booking arrangements for visits will apply – please call the home to arrange your visit
- Where a resident is physically unable to access the safe visiting area, visiting in their rooms will be permitted, subject to risk assessment and special precautions, including visits being limited to one person only (as per government advice)
- Please note that some of our residents have started to receive letters from the government telling them they are ‘extremely clinically vulnerable’ and to take extra precautions. You will wish to discuss this with your loved one and home management to consider whether visiting is deemed ‘essential’ at this moment in time.
- We will still be supporting ‘virtual’ chats with residents, which may be helpful if you are also vulnerable, or live some distance away, and are unable to visit in person.
Please contact the home to arrange your next visit, and to ask any questions. You will find a copy of the revised Visitor Protocol on our website. We look forward to recommencing visits, with some extra precautions in place as necessary.
Thank you for your care and attention at this time.