
Heather Choat, Manager of the Month
Heather Choat, Home Manager at Halstead Hall Care Home has
Stow Healthcare is a family of care homes owned by CGEN and managed by CEO, Kay Cox. A focus on family drives the way we run our residential homes, nursing homes and memory centres which are dedicated to dementia care.
Our ‘family’ includes our loyal band of managers, carers, nurses, chefs, housekeepers and handy people, our residents, their relatives and our professional healthcare partners across Essex, Norfolk and Suffolk. This bond, the basis of high-quality care in characterful homes, has led to our string of awards, including ‘Care Group of the Year’ in the National Care Awards.
Awards, of course, are not everything. We’re proud that every one of our homes is rated ‘Outstanding’ or ‘Good’ by the Care Quality Commission and we receive regular referrals from residents’ relatives, local GPs and other respected professionals.
Visitors often remark that our properties resemble boutique hotels, rather than care homes, as they are located in unique buildings in beautiful surroundings. Whether residents come to us for respite care or long-term care, they enjoy the highest standards of service from suitably qualified carers and nurses.
0333 241 9707
Stow Healthcare, Kiln lane,
Stowlangtoft Bury St Edmunds
Suffolk, IP31 3JY
Take a look at our business fundamentals
We know how important it is to select a care home that meets your needs and one that you and your family feel comfortable in.
Our Directors and the other members of the Senior Management Team bring with them a wealth of skills and professionalism, each enjoying particular areas of expertise.
We believe that our residents should receive the best care possible in an idyllic, well-resourced, supportive, and safe environment.
Our team of professionally qualified staff have a genuine affection for our residents and a desire to deliver a high quality service in all circumstances.
Kay brings extensive leadership experience from the care sector, having served as Chief Operating Officer and later CEO at Signature Senior Lifestyle between 2018 and early 2025. Her work focused on raising care standards, championing workforce recognition, and advancing resident safety through innovative technology. She led Signature through major transitions, including the Covid-19 pandemic, acquisitions, divestments, and the launch of new care homes.
Before this, Kay was Managing Director for Southern & East England at Bupa UK, overseeing 52 care homes, 2,600 residents, and 5,000 staff, where she built a strong foundation in operational leadership and compassionate care delivery.
Heather Choat, Home Manager at Halstead Hall Care Home has
Ford Place Activities Coordinators Karen Adams & Matthew Peace were
We believe that our residents should receive the best care possible in an idyllic, well-resourced, supportive and safe environment.
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